Shipping, Exchanges & Refunds
📦 SHIPPING
All orders are lovingly packed and dispatched daily from Sydney Australia, Monday to Friday.
We ship worldwide with care and transparency. Below you’ll find estimated delivery times, shipping costs, and free shipping thresholds by region.
🇦🇺 AUSTRALIA
Carrier: Australia Post (Tracked)
Free standard shipping over $75 or $6.95 3–4 business days
Express shipping $9.95 1–2 business days
🇺🇸 USA
We’re excited to offer Delivered Duty Paid (DDP) shipping to our USA customers, ensuring a hassle-free shopping experience.
What this means for you:
✅ All taxes and import duties are included at checkout.
✅ No surprise fees upon delivery.
✅ Transparent, all-inclusive pricing.
Shipping Options:
Standard Shipping: $10 USD – 5–8 business days.
Express Shipping: $20 USD – 3–5 business days.
Free Shipping: Orders over $150 USD.
Note: Orders are processed within 1–2 business days. Delivery times are estimates and may vary based on location and external factors.
🇳🇿 NEW ZEALAND
Carrier: Australia Post International (Tracked)
Estimated delivery: 4–7 business days
Free standard shipping over NZ$150 or $9.95 Flat Rate
Express Shipping NZ$14.95 2–4 business days
🇬🇧 UNITED KINGDOM
Carrier: Australia Post International (Tracked)
Flat rate shipping: £10.00 6–12 business days
Express shipping: £20.00 3–6 business days
🕒 ORDER PROCESSING
Orders are dispatched within 2 Business Days from Sydney
You’ll receive a tracking number via email once your parcel is on its way
We do not ship on weekends or public holidays
⚡ NEED IT EVEN FASTER?
If you’re in a rush or need your order by a certain date, feel free to contact us at warehouse@saronghut.com Drop us in the Chat Box or give us a call on +61 2 8188 1888 — we’ll do our best to help with alternative courier options or a quick pickup.
🌎 INTERNATIONAL DUTY CHARGES
For our USA Sarong Lovers, we cover all duties and taxes from Australia... no surprises!
Deliveries to other countries outside Australia, NZ & USA might incur customs or import taxes. Unfortunately, since we don't have any control over these charges, we can't cover them for you at the moment... but we're working on it!
🙈 RETURNS, REFUNDS & EXCHANGES
We hope you love your sarong, but if something isn’t right, we’re here to help.
We offer exchanges and refunds within 30 days of delivery. Send us an email to warehouse@saronghut.com to let us know and return your sarong, unused and in the same condition that you received it with a note;
Sarong Hut
9 Campbell Street
Artarmon NSW 2064
Australia
Please allow 5-7 days for us to receive your return. Refunds are processed within 3 days to your original payment method.
🎁 GIFT CARDS
If the item was marked as a gift when purchased a Gift Card will be emailed to your nominated recipient... Lucky them! ❤️